Frequently Asked Questions (FAQ)

Organisational questions

What is the eGovernment portal?

How can I register and log in to the eGovernment portal?

What are tasks and how do I work with them?

Do you use Chrome as your browser and do you encounter problems in general with the portal?

What are the costs of using the eGovernment portal?

How can I create a new organisation on the eGovernment portal?

How can I manage my organisation's rights?

How can I change my personal information?

How can I find out the current status of my service order?

My organisation has already been created on the eGovernment portal, how can I access it?

How can I change my organisation's data?

What are the roles on the eGovernment portal and how do they differ from each other?

Can an organisation have several administrators?

Can I be authorised for several organisations?

Are the digital decisions in my business case list legally valid?

Login problems

Login help

Telecom services

How do I request multiple individual numbers?

How can I enter an address that differs from the invoicing/correspondence address?

When is an individual number available?

Waste and resources

Overview site FAQ

Overview of FAQs on other general questions in the area of waste and ressources

Overview of FAQ for annual waste reporting